Wednesday, March 21, 2018

Rocky Mountain Voice and Data has satisfied customers throughout the state of Utah:

Snow, Christensen & Martineau

Rocky Mountain Voice & Data has been our telephone system provider since 2003.  The NEC phone system allows us to use one phone system seamlessly between our sites and saves thousands of dollars a year over alternative systems.  The ease of setup and maintaining is great.  Handsets are simple to access, very user friendly, and easy to train new employees on.

I am pleased to say that Rocky Mountain Voice & Data has continually provided knowledgeabl, efficient, quality and friendly service whenever we have needed assistance.  Their employees are always professional, excellent with troubleshooting, and follow-up.

I would highly recommend Rocky Mountain Voice & Data to provide telecommunication and data support to any organization.

Very Truly Yours,

Dawn C. – Administrator – Snow, Christensen & Martineau

Low Book Sales & Subsidiaries

We just want to express our thanks for all of the incredible service that you have provided our respective branches over the years. As the CIO of a $70 million entity, having reliable phone support is a must.

Your technicians have been stellar, and I just want to point out a few examples that stand out in my mind:

In May of 2007, a Qwest technician removed the V Clips from our main phone line and left for the day. This disabled our main phone number for our Ogden dealership, which does $9-$30,000.00 in business daily. The issue could have cost us easily $10,000.00 if not rectified promptly. I called your dispatcher, Amy, who pulled some strings to get us a technician within just a few hours. You saved us thousands of dollars with your timely response.

In November of 2006, we were launching our annual Jump Start Approvals campaign. The CEO had asked for us to get the phones up and running for the promotion two days after Thanksgiving. Despite being short-staffed, your technician came to the rescue and helped us to kick off our campaign on time, and in line with our television air dates. This led to a very strong and successful promotion for our dealerships.

During June of 2006, we had decided to use a different phone vendor local to the Ogden area for that location only. After using the vendor for some time, we found that we were not happy with their services. The phone systems were incorrectly configured and our database wan inaccessible. We later found that the vendor had changed the password to our phone system without telling us. This forced us to call Rocky Mountain out and get the entire phone system reprogrammed.

Along with these items, you have saved us countless dollars by renegotiating our voice and telecom contracts for us, finding us the right equipment for the job, and always keeping a fixed eye on new developments. In my humble opinion, I believe Rocky Mountain Voice & Data to be among the best vendors with which we do business.

Paul James and Co. have a tremendous work ethic, are respectable, and always do the job with genuine care for the needs of your business. No other Voice & Data vendor will be welcome to our business so long as Rocky Mountain continues to build their stellar team with great ethics and great talent.

-Travis I. – CIO Low Book Sales & Subsidiaries.

The Business Performance Group, Inc.

To Whom it May Concern,
We have worked with Rocky Mountain Voice and Data for over 8 years.  They sold us our phone system and provided the installation.  The system has suited the needs of our small business & been hassle free.

There have been occasions when we have required additional features and functionality to our system.  The service technicians at Rocky Mountain Voice & Data are knowledgeable, prompt, and professional.  They take the extra time to explain to us how to best use our phone system and they have helped make our office more productive.

Recently, we moved into our new offices.  Rocky Mountain Voice & Data worked with our phone & internet provider to make the transition to a new location painless.  Our phone system was moved and installed in our location very quickly.

I would without hesitation recommend Rocky Mountain Voice & Data to anyone who requires phone system sales or service.

Tim H. – CEO The Business Performance Group

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